In the context of the arrival in Luxembourg of people fleeing the war in Ukraine, specific procedures have been set up to welcome and assist them, including those people that have already arrived in Luxembourg.
Registration of displaced persons and temporary protection
Temporary protection status is a specific protection status applied at EU level for people who have fled the war in Ukraine. It is available to anyone who was a resident of Ukraine before 24 February 2022 and who arrived in Luxembourg on or shortly before 24 February 2022. It applies to Ukrainian nationals and their family members, but also to nationals of third countries other than Ukraine who have resided in Ukraine, and who are unable to return to their country or region of origin in safe and durable conditions.
More detailed information on the procedure to follow in order to introduce an application for temporary protection status, as well as on the rights conferred by temporary protection status, can be found on the Guichet.lu website.
While waiting to be contacted by the Luxembourg authorities with a view to submitting an application for temporary protection, people fleeing the war in Ukraine do not need to take any particular steps to stay in Luxembourg.
Accommodation
The Directorate-General of Immigration will provide a summons to present yourself at the Ukraine one-stop shop. This summons will grant you access to the primary reception centre:
Primary reception centre Kirchberg
Rue Tony Rollman
L-2454 Luxembourg
Direction: Google Maps
Material donations
Persons wishing to make a material donation may consult the ONA website for further details.
Working / Job offers
Employers wishing to hire beneficiaries of temporary protection can contact the ADEM, Employers Department, directly: +352 247 88000 ; email : employeur@adem.etat.lu
Beneficiaries of temporary protection who hold a temporary protection certificate in Luxembourg valid until 4 March 2025 and who are gainfully employed in the country with a monthly salary equivalent to at least the monthly rate of the minimum social wage of an unskilled worker, as well as their family members, may submit an application to the Immigration Directorate to obtain a residence permit. The granting of a residence permit is conditional, in particular, to the requirement of suitable accommodation in Luxembourg outside of the structures managed by the National Reception Office, as well as the renunciation of the status of temporary protection.
For more information on all the conditions to be fulfilled and the procedure to follow to apply for a residence permit, please click here.
Consular assistance
Consular questions pertaining to people fleeing the war in Ukraine with Luxembourg as a destination should be addressed to the Consular assistance of the Ministry of Foreign and European Affairs: assistance.consulaire@mae.etat.lu or +352 2478 2386.
Important information for initiatives in the area of private transport
Any private transport initiative to the Ukrainian border is the sole responsibility of the organisers.
The Ministry advises any private person, who plans to launch such an initiative that the reception and accommodation of the displaced people in question, who are often traumatized by the events they experienced, must be guaranteed.
For now, and while all the competent authorities are working at full speed to welcome people fleeing the war in Ukraine in the best possible conditions, and to process their applications for temporary protection status, we ask Luxembourg citizens and residents not to organise large scale transports unless private arrangements for short and medium term accommodation have been made by the organisers for the displaced persons concerned.
The Ministry draws attention to the number of unaccompanied children and without official documents on board of transports, for which the organisers are fully responsible. The organisers of private transport initiatives are advised to make sure that minors are not being trafficked.