Elderly People

The Ministry of Family Affairs, Solidarity, Living Together and Reception of Refugees defines the policies for elderly people. Among the government's top priorities is the implementation of a policy focused on the quality of life for seniors, enabling them to live as independently as possible for as long as possible and actively participate in all areas of society. This approach aims to preserve the physical, mental, and social well-being of the elderly. Key aspects of the ministry's work include assessing the existing services, ensuring quality control of activities, services, and facilities for seniors, developing new living concepts, and creating a national action plan called “Aging Well.”

This work is guided by a cross-sectoral approach that addresses areas such as retirement preparation, lifelong learning, volunteering, preventing social isolation, digitalization, intergenerational connections, and social cohesion. The concrete actions target not only elderly people but also their families, caregivers, informal support networks, professionals, and the general public.

Additionally, the ministry manages social pricing in cases of dependency and provides assistance to elderly individuals who lack sufficient financial resources to cover the costs of essential care and support. It also offers the "gerontological care supplement" to elderly individuals in care facilities who do not have the personal means to cover accommodation and personal needs costs.

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Approved services

The loi du 8 septembre 1998 (law of 8 September 1998) regulating relations between the State and organisations working in the social, family affairs and therapeutic fields stipulates in Article 1:

"No one may, on a principal or accessory basis and in return for remuneration, undertake or carry out in a non-occasional manner any of the activities listed below, in the social, socio-educational, medico-social or therapeutic fields, unless he or she is in possession of written approval, according to their respective competences, from either the Minister for Family Affairs, the Minister of Equality between Women and Men, the Minister of Education, Children and Youth or the Minister of Health.

All natural or legal persons who wish to offer day and/or night reception and accommodation to more than three people at the same time in the social, socio-educational or medico-social field or who wish to offer consultation, help, care, assistance, guidance, social training, animation or professional orientation services, must have a government authorisation to be able to exercise their activity.

This authorisation, known as "agrément", is granted by the Ministry of Family Affairs, Solidarity, Living Together and Reception of Refugees if and only if the institution meets the quality requirements defined by the Grand Ducal regulation.

Approval is compulsory for both natural and legal persons, under private and public law.

Regular checks are carried out by the Ministry.

The Public Register of Services for Seniors contains information on the various approved structures and services, in compliance with the law in force since 1 March 2024. It is updated regularly.

Public Register

The www.infosenior.lu portal includes the Public Register of Services for Seniors, which compiles detailed information on the various approved structures and services. This register, created in accordance with the law in force since 1 March 2024, is updated regularly to ensure that all users have access to reliable, up-to-date data.

A commitment to the elderly

The launch of www.infosenior.lu is part of an overall initiative to improve the quality of life of seniors in Luxembourg. By centralising information and offering simplified access to approved services, this portal aims to make everyday life easier for seniors and their families, by helping them to find the resources best suited to their needs more easily.’

Public Register of Services for Seniors